Last Updated: November 2025
ARC Lifestyle is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services.
We collect personal information you provide, including your name, contact details, billing and shipping addresses, payment information, business details, GST information, and design specifications. We also automatically collect technical information like your IP address, browser type, device information, and website usage data through cookies and similar technologies. Additionally, we collect design-related information such as logos, artwork, order specifications, and sample approvals.
We use this information to process and fulfill your orders, communicate about projects, provide design consultation, manage payments and invoicing, and arrange delivery. We also use it to maintain customer records, improve our services, analyze website usage, manage customer relationships, ensure legal compliance, and send promotional communications with your consent. This includes sharing product catalogs, conducting surveys, and providing updates about our services.
We share your information with trusted service providers who help us operate, including payment processors, courier partners, cloud storage providers, and marketing platforms. Your information may also be transferred in business transactions like mergers or acquisitions, and we may disclose it when legally required to comply with processes, protect our rights, prevent fraud, or ensure safety. We share information for purposes you specifically authorize, but we never sell your personal information to third parties, share your designs with competitors, or use your information for unauthorized purposes.
We implement appropriate security measures, including secure servers, encrypted connections, access controls, and employee confidentiality obligations. However, no internet transmission method is completely secure, and we cannot guarantee absolute security. We retain customer information for the duration of our business relationship, plus seven years for legal and accounting purposes. Order records are kept for seven years as per legal requirements, marketing data until you withdraw consent, and website analytics for two years. You may request deletion of your information, subject to legal retention requirements.
You have the right to access your personal information, request corrections to inaccurate data, and update your contact preferences. You can opt out of marketing emails by clicking "unsubscribe," contact us to update communication preferences, or choose specific types of communications. You can also control cookies through your browser settings, opt out of analytics tracking, and disable non-essential cookies. We use essential cookies for website functionality, analytics cookies to understand usage, marketing cookies for advertising, and preference cookies to remember your settings.
Our services are not directed to individuals under 18, and we don't knowingly collect children's information. Your information may be transferred and processed outside your country of residence with appropriate safeguards. Our website may contain links to third-party sites whose privacy practices we don't control. We may update this policy periodically, with changes posted on this page. Continued use constitutes acceptance of updates.
For questions or requests regarding this Privacy Policy or your personal information, contact our Privacy Officer at privacy@arclivestyle.com or call +91-7567765200. We will respond within 30 days.
By using our website and services, you consent to our Terms and Conditions and Privacy Policy.